Cookie Policy
Last updated: January 1, 2024
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our service.
2. How We Use Cookies
SCRIBES uses cookies and similar technologies for:
- Essential Functions: Keeping you signed in, maintaining security, and enabling core features
- Preferences: Remembering your settings and display preferences
- Analytics: Understanding how you use our service to improve it
- Performance: Optimizing load times and service reliability
3. Types of Cookies We Use
Essential Cookies
Required for the service to function. These cannot be disabled.
- Session Cookie: Maintains your authenticated session
- CSRF Token: Prevents cross-site request forgery attacks
- Load Balancer: Ensures consistent server connections
Functional Cookies
Enhance your experience by remembering preferences.
- Theme Preference: Light/dark mode setting
- Language: Your preferred language
- Display Settings: Layout and view preferences
Analytics Cookies
Help us understand usage patterns and improve the service.
- Usage Analytics: Pages visited, features used
- Performance Metrics: Load times, error tracking
4. Third-Party Cookies
We may use cookies from these third-party services:
- Stripe: Payment processing
- Google Analytics: Usage analytics (optional)
- Intercom: Customer support chat
5. Cookie Retention
Different cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Stored for 1-365 days depending on purpose
- Preference Cookies: Stored for 1 year
6. Managing Cookies
You can control cookies through:
- Cookie Banner: Adjust preferences when you first visit
- Account Settings: Manage analytics opt-in/out
- Browser Settings: Block or delete cookies
Note: Disabling essential cookies may prevent you from using certain features.
7. Browser Controls
Most browsers allow you to:
- View cookies stored on your device
- Delete cookies individually or all at once
- Block cookies from specific or all sites
- Set preferences for first-party vs third-party cookies
Refer to your browser's help documentation for specific instructions.
8. Do Not Track
We currently do not respond to "Do Not Track" browser signals. However, you can opt out of analytics tracking through your account settings.
9. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact Us
For questions about our use of cookies, contact us at:
- Email: privacy@scribes.app
- Address: 123 Tech Street, San Francisco, CA 94105